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This course provides an overview of sales activities that drive complaints to CMS, best practices to prevent complaints, and case studies which will help you to be more compliant. (Presentation) Link to Register

"Learn more about the online enrollment tool for AARP Medicare Supplement Plans via LEAN including all three signature options; electronic, remote and voice. See how you can verify or renew AARP memberships for consumers. Learn how LEAN can make submitting […]

Register for webinar Here! Register for Low Income Subsidy & Humana English : New York Time Please provide the following information to register for this training session. You will receive an email confirmation of your registration. Session Information Topic: Low […]

Informal Event:  Best practices when conducting an Informal Event.   Informal marketing/sales events are less structured and in a less formal environment. They typically utilize a booth, table, kiosk or recreational vehicle (RV) that is manned by one or more agents […]

Being empowered through compliance will guide a successful sales career. In this course, we discuss the importance of the do's and don'ts of compliance. Scenario based learning drives the importance of compliance in the field. License, DSNP certification and appointments […]

Formal Event: Best practices when conducting Formal Sales Meetings, sometimes called sales meetings, community meetings or neighborhood meetings. Formal Events are structured in an audience-presenter style where you formally provide specific plan information via a presentation on the products being […]

This course presents the fundamentals of LIS and your opportunity grow your book of business while assisting consumers with unique needs. We review LIS program qualifications, the LIS enrollment process, and why follow up is a necessity. My Advocate Check-Up […]

Come learn the steps to a successful sale. Topics include goal setting, selling you, questioning, presenting using features and benefits, resolving objections, closing, and next steps. (Presentation)   Link to Register